Terms & Conditions

Welcome to Meta Furniture. By accessing or using our website, placing an order, or interacting with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. About Us:

Meta Furniture is an online retailer based in the United Kingdom, offering modern, high-quality, and affordable furniture for residential and commercial use.

Contact:
Email: info@metafurniture.co.uk

2. Use of Website:

  • You agree not to misuse the website in any way that may damage the service or harm other users.

  • All content, including images, designs, and text, is owned or licensed by Meta Furniture and may not be copied or reused without permission.

3. Product Information:

  • We make every effort to ensure product images, descriptions, and prices are accurate and up to date.

  • Measurements and colors may vary slightly due to photography, lighting, or screen settings.

  • All products are subject to availability. In case of unavailability, we will contact you and offer an alternative or a full refund.

4. Orders and Payments:

  • By placing an order, you confirm that all details provided are accurate and that you are authorised to use the chosen payment method.

  • Once an order is placed, you will receive an order confirmation. This is not a binding contract until the item is dispatched.

  • We reserve the right to cancel or refuse any order at our discretion (e.g., stock errors, pricing mistakes, suspected fraud).

5. Pricing & VAT:

  • All prices listed on our website include VAT where applicable.

  • Delivery charges (if applicable) are calculated at checkout and clearly displayed before payment.

6. Delivery:

  • We deliver throughout the UK. Estimated delivery times are provided at checkout.

  • Delays due to couriers or external factors are beyond our control, but we will do our best to keep you informed.

  • It is your responsibility to ensure someone is available to receive the item or leave clear delivery instructions.

7. Returns & Refunds:

  • We offer a 30-day return policy for unused items in original packaging.

  • For more information, please refer to our full Refund & Return Policy.

  • A 365-day parts replacement policy is offered for manufacturing defects.

8. Warranty:

  • Most items come with a 1-year (365-day) parts replacement warranty.

  • Warranty does not cover misuse, wear and tear, or accidental damage.

9. Limitation of Liability:

  • Meta Furniture is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our total liability is limited to the purchase price of the product.

10. Privacy:

Your privacy matters to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.

11. Governing Law:

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

12. Changes to Terms:

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page and effective immediately upon publishing.

13. Contact Us:

If you have any questions or concerns about these Terms, please reach out to us mail us: info@metafurniture.co.uk ,Call us: 02081502230 or Live Chat with us.