Shipping Policy
Shipping Policy for Meta Furniture:
Thank you for shopping at Meta Furniture! We aim to provide you with a seamless shopping experience for all your furniture needs. Please review our shipping policy outlined below:
1. Shipping Zones and Coverage:
- We currently offer shipping within the United Kingdom (UK) only.
2. Shipping Rates:
At Meta Furniture, we strive to provide transparent and affordable shipping options for all our customers. Our shipping rates are based on the weight of your order. Please see the details below:
2.1: **0 - 19 lbs**:
- Shipping Cost: £4.99
2.2: **20 - 50 lbs**:
- Shipping Cost: £7.99
2.3: **51 lbs and Up**:
- Free Shipping
We aim to process and ship your orders as quickly as possible. For any questions or additional information, please feel free to contact our customer support team.
Thank you for shopping with Meta Furniture!
3. Order Processing Time:
All orders are processed within 1-2 business days from the date of purchase.You will receive a confirmation email once your order has been processed and shipped.
We utilize reputable courier services to ensure timely delivery of your items.
Delivery times typically range from 3-7 business days, depending on your location within the UK.
5. Order Tracking:
- Once your order has been shipped, a tracking number will be provided via email.
- You can track the status of your shipment using the provided tracking information.
6. Shipping Address:
- Please ensure that the shipping address provided during checkout is accurate and complete.
- We do not ship to PO Boxes or APO/FPO addresses.
7. International Shipping:
- At this time, we do not offer international shipping outside of the UK.
8. Delivery Issues:
- If you encounter any issues with your delivery, please contact our customer support team at [customer support email] or [customer support phone number].
- We will work diligently to resolve any shipping-related problems as quickly as possible.
9. Returns Due to Shipping Damage:
- In the rare event that your furniture arrives damaged during shipping, please notify us immediately.
- We will arrange for a replacement or issue a refund for the damaged item(s) as per our Returns Policy.
10. Contact Information:
- If you have any questions regarding our shipping policy, please feel free to contact us at info@metafurniture.co.uk or call us at +44 2081 502230.
Note: Meta Furniture reserves the right to update or modify this shipping policy at any time without prior notice. Please refer to this page periodically for any changes.
Thank you for choosing Meta Furniture. We appreciate your business and look forward to serving you!